Philosophy

Carpenter Contractors of America, Inc. believes our customers deserve an incomparable level of quality, service, safety, production and overall awareness on each and every project that we serve. This philosophy is part of our organizational culture and these values are reinforced with all of the members of our team on a regular and consistent basis.

 

Quality
CCA is focused on integrity and a sincere commitment to quality.

What enables us to deliver on that commitment is the day to day dedication of our carpentry and manufacturing personnel to monitoring quality as work is being completed.

 

Service
We believe reliability, accountability and communication are the keys to superior customer service.

We have highly evolved systems in place to ensure these keys are exemplified in our work from the start of the job to the finish. Each of our manufacturing facilities employs highly trained customer service professionals who will handle any component repair or material supply issue in a competent and expeditious manner. With our labor operations, each project is assigned a reliable and accountable supervising foreman who will be on the site daily, will return phone calls promptly and will take responsibility for all activities on the jobsite. This service mentality is reinforced from the apprentice laborer through all levels of our organization.

 

Safety
Whether the job is large or small, CCA takes the safety of our employees, fellow tradesmen and clients very seriously.

First and foremost, we do not want to see anyone get hurt.  Additionally, accidents cost time and money for everyone involved in the project. In order to foster a safe working environment, we keep the entire jobsite clean and organized at all times and follow all OSHA regulations without exception. All CCA employees have extensive training in CCA safety policies which incorporate all applicable OSHA regulations. There are weekly jobsite and in-plant safety meetings to reinforce these policies and ensure complete compliance.

 

Production
Regardless of the scope of work adherence to the production schedule is critical to job profitability.

We have the human resources and production capacity to meet or exceed any production schedule on any job…big or small. We provide realistic lead times to our clients and then finish the job on time. Additionally, our unique approach to the use of our own prefabricated components and on-site carpenters gives us the ability to reduce builder cycle times in a way that our competition…frankly…simply can’t compete with.

 

Awareness
It is critical to be aware of the impact our built environment has on the global ecology as well as on our economy, health and productivity.

CCA employs LEED AP staff members who are educated in the latest advancements in green building science and extensive recycling systems in place at our offices and manufacturing facilities. We understand the increasing demands placed on builders to protect the environment during the course of the construction project and are committed to doing our part to you comply.

 

Carpenter Contractors of America, Inc. believes our customers deserve an incomparable level of quality, service, safety, production and overall awareness on each project that we serve. This philosophy is part of our organizational culture and these values are reinforced with all of the members of our team on regular and consistent basis.